Our designated property manager for Carter House attended the open day to support the team and answer any questions from attendees. Having a managing agent in place for the launch demonstrated to potential buyers that the developer has covered all aspects of the build and they have put procedures in place to ensure a smooth handover.

Completed the RTM process to ensure the customers had the legal power to change spending decisions

Comissioned and managed the surveying work to complete the required repairs

As managing agent, Jennings and Barrett was instructed by the Residents Association to manage the work. They quickly got the process underway to inform leaseholders of the proposals, raise funds, and invite tenders for the work. Using their in-house RICS surveyor, John Shine, a specification for the works was soon drawn up.

To minimise disruption to residents and to make funding easier on lessees, one block was completed per year, with a period of six weeks required per block. Within three years, the whole estate had a revamped look and all residents felt the revitalising effects in their day-to-day life