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As managing agents, Red Rock was instructed by the residents Management Company to manage the block and assist with the catalogue of outstanding issues from the previous agent and the ongoing management of the building.

Red Rock made numerous savings on Service Charges in comparison to the previous agent which allowed further monies to be collected to the Reserve Fund.

Working with the resident directors, Red Rock agreed a specification for the decoration and this was carried out speedily and at an extremely reasonable cost, by liaising with many local contractors in the area that Red Rock had already built a rapport with working at other buildings in the vicinity.

The lighting was also changed to LED for a low cost, making a saving on the electricity consumption for the block year upon year, ultimately making a saving within the annual Service Charges.

The communal fire alarm system was found to be non-operational following a routine service visit and the replacement parts were obsolete, only 4 years after installation.

Conversations were held with the installers, manufacturers and the Freeholder of the building, whilst Red Rock applied to the FTT for Dispensation under Section 20ZA of the Landlord & Tenant Act 1985 with immediate effect.

Communication was sent to all Leaseholders to inform them of the issue. Red Rock updated and worked alongside the resident Directors and Leaseholders to ensure the fire alarm was replaced as quickly as possible to guarantee the safety of residents.

The FTT granted approval within a matter of days whilst the most competitive quotation was sought and instructed.

Red Rock over-saw access arrangements with each of the apartments and garages to ensure that the system could be tested and commissioned speedily. Whilst also making sure the work was carried out quickly, Red Rock ensured that the Management Company was compliant with all legislation and bylaws pertaining to The Landlord & Tenant Act and received many e-mails and calls of gratification for dealing with the issue quickly and efficiently.