Residents Association - Assist leaseholders with formal application to the landlord for recognition of residents association.

Health & Safety Issues - Longstanding issues with a fire curtain that had not been addressed. Sourced contractor able to repair, obtained quotations and appointed to carry out works. Security was also reviewed to ensure unauthorised persons could not gain access to the block.

Financial Review & Planning - Quotations were obtained for various minor and major works around the development. A programme of works was agreed with the association and a forecast produced to ensure funding was in place to meet the costs as they became due.

Completed the RTM process to ensure the customers had the legal power to change spending decisions

Comissioned and managed the surveying work to complete the required repairs

In month one Navana Residential made various communication channels available to residents and provided a designated property manager to visit the property on a weekly basis ensuring our approved suppliers were upholding their contractual obligations to keep the building serviced, compliant and safe.

In month three after undergoing the necessary section 20 consultation procedure and after agreement form the residents we began refurbishment of the lobby areas and external facades which had seen neglect for the past seven years by the previous agents. The residents now receive quarterly financial reporting providing full transparent detail on actual expenditure versus budget, reserve fund expenditure, arrears report, health and safety report and any other relevant managerial updates.