A specific defects report was commissioned. The report, whilst listing some of the work needed, also highlighted that due to the complexity of the roof, not all roof slopes or voids could be inspected.

Jennings and Barrett commissioned a drone survey to enable a thorough inspection of the entire roof (no easy task on the compact plot). Specialist RICS surveyors CWA, based in Sidcup, were appointed to produce the specification, manage the works and sign them off upon completion. Three roofing contractors were invited to bid for the roof refurbishment.

Experienced contractors, Capital Roofing Ltd based in Blackheath, were awarded the contract. The work included renewing lead flashings and valley gutters, installing new Velux skylights and re using the existing stained-glass windows in new hardwood frames. There was also some work to chimney stacks carried out.

Implemented a customised software solution to simplify management structure between the agents and the leaseholders

Completed the following emergency renovations works after completing a condition report :
Emergency telephones in 6 of the lifts were not working. Three of them were not working because there were no active telephone lines.
Several communal doors needed repairs in order to comply with fire regulations. Doors not closing properly, fire intumescent strips.
Door entry systems were not working. There were at least 20 issues with the door entry systems.
A small leak from one of the apartments into the Under croft car park which existed for over 9 months.
Lots of issues with lights not working or staying on all the time.
Even though we are appointed by the Landlord, we are engaging with the residents to identify their priorities and explain to them what we are doing on the development. The response from the residents has been very positive. We are collaborating to bring the development back up to the standard expected.