Review of Finances - The first stage was to review the last set of accounts and the current service charge budget to understand the level of reserve fund and service charge arrangements.
Following discussions with contractors to obtain a budget price for the required works, a new budget was produced incorporating the required funds to undertake the major works.
In addition, we also produced a 10 year forecast to enable us to smooth service charge collection and ensure funding for future works would not be an issue.

Section 20 Consultation - In accordance with Section 20 of the Landlord & Tenant Act 1985 (as amended), consultation notices were issued to all leaseholders.
The first stage notice informs the leaseholders of the intention to carry out works and allows them the opportunity to review the specification and nominate a contractor they believe would be suitable to provide a quotation for the works. Once all tenders were returned, and the 30 day consultation period had expired, a second notice is issued to all leaseholders detailing the estimates received from each contractor and any professional fees for management of the works.
This notice allows 30 days for leaseholders to make any written observations regarding the quotations. Following expiry of the 30 days, as the cheapest contractor was being appointed, an order was placed with the contractor.

Project Management - A specification / scope of works was produced in partnership with Akzo Nobel for issue to contractors to tender.
A 30 day competitive tender process was run and a formal tender report issued to the client with a recommendation of the contractor who should be selected. Before works commenced, risk assessments and method statements provided by the chosen contractor were reviewed along with their insurance and references.
During the works, regular visits were made to site and a final inspection to sign off the works took place before invoices were paid.

We are managing the development on behalf of the Landlord and also collect the ground rent.

A full review of the previous accounts was carried out. Despite there being limited arrears, there was a discrepancy between the funds available and the invoices paid out. A forensic account has been engaged on behalf of the RMC to look into the accounts in greater detail and the outcome of this is awaited.

The major issue of the estate being open and unsecured due to a failure the electric gates was attended to as a matter of urgency. Now the estate is secure and an entry code system is functioning a second phase of works is being carried out to get all residents access fobs working correctly, allowing access to the various blocks as required. Directors are considering options regarding maintenance for the access systems across the development.

All contracts for maintenance across the estate are being reviewed and directors are in day to day contact regarding the management.