We worked closely with the developer during the final stages and whilst leaseholders started taking occupation. We liaised with the new leaseholders and residents to answer any queries. It was at this stage that we were looking for Directors for the new Resident Management Company (RMC).

Once all the properties were sold a meeting was held with all the leaseholders. At the meeting the budget was reviewed and an explanation was provided about all about the services in the building and the costs associated with those services. The need for a suitable reserve fund was explained to leaseholders and they agreed an amount that should be allocated to the reserve fund every year

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As managing agent, Jennings and Barrett was instructed by the Residents Association to manage the work. They quickly got the process underway to inform leaseholders of the proposals, raise funds, and invite tenders for the work. Using their in-house RICS surveyor, John Shine, a specification for the works was soon drawn up.

To minimise disruption to residents and to make funding easier on lessees, one block was completed per year, with a period of six weeks required per block. Within three years, the whole estate had a revamped look and all residents felt the revitalising effects in their day-to-day life