Help/Advice
See Range of Service Charges in Your Area
See Average Service Charges Based in Your Requirements
Customise Your Services & Compare To Other Buildings
See the range of service charges in your area
Confirm these with managing agents and compare these to other buildings
About Your Building
Number of full time staff
0
1
2
3
4
5
6
7
8
9
10
Communal Hot Water
Yes
No
Number of lifts
0
1
2
3
4
5
6
7
8
9
10
Number of entrances
0
1
2
3
4
5
6
7
8
9
10
Communal Garden
Yes
No
Car park spaces
0
1
2
3
4
5
6
7
8
9
10
Approx age of building (years)
Ownership type
RTM
Share of Freehold
Single Freeholder
Other
Do you suffer from service charge arrears?
Yes
No
Building postcode
Number of units in block
Approx service charge per unit per year (£)
Your Service Requirements
Inspections
Monthly - For buildings with new management or have suffered from historically poor maintenance and are implementing improvements
Quarterly - For buildings without permanent staff which need detailed inspection across large communal areas
Yearly - For buildings with active leaseholders (who are able to report issues) and with easy visibility
How often managing agents should make a detailed review of the building
Reporting
Monthly - For buildings that have experienced financial difficulties and require close monitoring
Quarterly - For larger buildings where the costs could spiral out of control
Every 6 Months - For smaller buildings with small budgets
How often formal reports reconciling all incomes and costs should be made to the RTM board from the managing agent
Frequency of financial updates
Weekly - For building that have experienced financial difficulties and require close monitoring
Quarterly - For larger buildings where the costs could spiral out of control
Yearly - For smaller buildings with small budgets
How often full statements of account should be provided
Tenant management and licencing
Complete a full register which is checked on a monthly basis
Optional licencing scheme for leaseholders which is NOT legally enforced
No licencing and tenant monitoring
How closely each tenant moving in and out of each flat should be monitored
Minimum discretionary spend
Maximum - £250
Medium - £100
Zero – all spending decisions are made by the RTM board - £0
The amount of money that the managing agent can spend on building necessities without asking permission of the RTM Directors. The legal maximum is £250 per flat and the lower the threshold the more time the managing agent will spend on reviewing spending decisions with the RTM Directors
Cleaning
Daily - For large and busy buildings with a large amount of footfall
Weekly- For buildings with a low use of communal areas
None - For building with their own cleaning staff or which do not require cleaning
The regularity of basic cleaning of the internal areas
Leaseholder updates and communications
Monthly updates showing the frequent building changes
Quarterly updates detailing the changes to the building
Single updates once a year at an Annual General Meeting (AGM)
The regularity of building communications to the leaseholders – these are often required more frequently when the building in investing in improvements
Staff management
Weekly - Close management of staff (e.g., completing the payroll and HR compliance tasks and providing weekly instructions)
Monthly - Medium management of staff (e.g., completing the payroll and HR compliance tasks and tracking monthly activities)
Quarterly - Light management of staff (e.g., completing the payroll and HR compliance tasks and completing quarterly reviews)
How closely the on-site building staff should be managed and how often instructions provided
Gardening
Yearly landscaping reviews and very regular tending - Weekly
Basic maintenance for none-complex garden - Monthly
Tidying of artificial grass, hanging baskets etc - Quarterly
The expertise required to design and maintain the garden and outside areas
Care of specialist buildings and estates
Quarterly - For buildings where a large part of their value is dependent on maintaining specialist materials
Yearly - For older buildings with problems such as erosion, water ingress
Expert reviews and recommendations to maintain old buildings and estates built using specialist materials
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Step (for form control)
1
2
3
4
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Post code
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Email Address
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Energy Contract Review
Energy Contract Review
Yes
No
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Frequency of cleaning
Frequency of cleaning
Daily
Weekly
Monthly
Quarterly
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Frequency of calls with agent
Frequency of calls with agent
Weekly
Fortnightly
Monthly
Quarterly
Yearly
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Secretarial services
Secretarial services
Yes
No
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Approx floor area of building (sq meters)
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Insurance review
Insurance review
Yes
No
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Phone number
Basic Details
Post Code
*
Yearly service charge per unit (£)
Number of units in block
*
Email
*
What are you looking for?
Block management
Major works
Service charge
Estate management
RTM or Share of Freehold
T&Cs
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by using our site you agree to
our T&Cs
Phone
Service level needed
If known, what is the level of service that you require?
Basic - low touch
Medium
High - Fully Managed
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What are you looking for?
Additional information that allows us find the best fitting agents - please leave blank if not known
Improving maintenance
Reducing service charge
A major refurbishment
Managing finances
Building details
Additional information that allows us find the best fitting agents - please leave blank if not known
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Approx age of building
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Number of lifts
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Number of entrances
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Approx floor area of building (sq meters)
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