The Service charge is set in accordance with the lease on an annual basis in discussion with the Directors, based on previous years spending and any planned works.
The Estate has been fully managed by Jennings and Barrett since 2002. The Directors have a range of preferred contractors to carry out planned maintenance and to respond to repairs as required.
Section 20’s works carried out have included a full roof renewal programme completed in 2012, Exterior decorations carried out on a rolling basis of two blocks/year as per the terms of the lease and the installation of entryphone systems across the estate in 2015.
Site visits and meetings with directors are carried held formally every 6 weeks and also on an ad hoc basis as requested or where required.
We manage arrears in a robust manner and as at September 2018 there was just one service charge outstanding. This was being managed through our arrears process and action is taken where service charges are outstanding for more than 30 days.
We arrange buildings insurance for the estate and in order to ensure our RMC directors are protected also arrange the annual directors and officers insurance policy.
Repainting and repairing windows, french doors, woodwork and metalwork (balconies and railings) and render.
Red Rock administered the Section 20 as part of their management fee (at no extra cost) and secured a contract with a local company, saving around £200,000 in comparison to the most expensive quotation issued in the Statement of Estimates.
Since management, Red Rock had been continuing to build a healthy Reserve Fund which meant that none of the Leaseholders had anything extra to pay for the major work to be carried out.
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Example Case Studies From The Agents We Work With
Completed a service charge review, Completed a major works program, Reduced service charge arrears and Completed a review of their insurance policy
Overseeing of Section 20 work to externals of all blocks, for a contract sum of £250,000.
Repainting and repairing windows, french doors, woodwork and metalwork (balconies and railings) and render.