As managing agent, Jennings and Barrett was instructed by the Residents Association to manage the work. They quickly got the process underway to inform leaseholders of the proposals, raise funds, and invite tenders for the work. Using their in-house RICS surveyor, John Shine, a specification for the works was soon drawn up.

To minimise disruption to residents and to make funding easier on lessees, one block was completed per year, with a period of six weeks required per block. Within three years, the whole estate had a revamped look and all residents felt the revitalising effects in their day-to-day life

Completed the RTM process to ensure the customers had the legal power to change spending and accounting decisions

Service charge review over all types of expenditure - to find out exactly where money was being badly spent; Arranged new suppliers where we felt was overcharged and stopped spending on areas we thought were unnecessary;

Created a new accounting system, to deliver regular accounts and deliver these directly to the customers - ensuring they understood where the money was being spent

Residents Association - Assist leaseholders with formal application to the landlord for recognition of residents association.

Health & Safety Issues - Longstanding issues with a fire curtain that had not been addressed. Sourced contractor able to repair, obtained quotations and appointed to carry out works. Security was also reviewed to ensure unauthorised persons could not gain access to the block.

Financial Review & Planning - Quotations were obtained for various minor and major works around the development. A programme of works was agreed with the association and a forecast produced to ensure funding was in place to meet the costs as they became due.