Leasehold & Freehold Service Level Agreement

When agreeing a new contracts with a block management company, it is important to ensure that they agree to some Service Level Agreements (SLA's).

This means that they guarantee a minimum level of service, when both managing day-to-day job and one-off, emergency jobs.

Our standard SLA's that we make the management companies with work with sign-up to are below:

 

 

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